Draft — pending legal review. This page is placeholder copy generated during development and has not been reviewed by qualified legal counsel. It must not be relied upon as published legal content until reviewed and approved by the business.
Returns Policy
Last updated: Draft — not yet published
Return Window
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and returned with their original tags and packaging.
How to Request a Return
Sign in to your account, open the relevant order, and select “Request Return”. Our team will review your request and send return instructions by email.
Refunds
Once your return is received and inspected, we’ll process your refund to the original payment method. Refunds typically appear within 5–10 business days, depending on your bank.
Faulty or Incorrect Items
If an item arrives faulty or incorrect, contact us and we’ll arrange a free return and full refund or replacement, in line with your rights under the Consumer Rights Act 2015.